FAQ – FREQUENTLY ASKED QUESTIONS

What are your terms and conditions?

Click on the link to access the terms and conditions of rental

TERMS and CONDITIONS

Is there a convenience store nearby?

Yes. Directly at the reception office, you will find a convenience store and a gift shop. You can buy milk, bread, butter, juice, water, marshmallows, sausages, and much more! (Quantities are limited.)

We also offer a variety of exclusive Au Chalet en Bois Rond products… A must-see: our own beer La Bois Rond, brewed at the Roquemont microbrewery in St-Raymond.

Is there a restaurant in the village?

We offer a catering service. Whether it is for a cocktail, a picnic, or a 5-course meal with the chef, different options are offered. Moreover, if you are a group, you can book our vast reception hall for a 3, 4 or 5-course meal, a buffet, whether it be for breakfast, lunch or dinner. Booking is required in advance.

Do we need to bring our bedding / towels / dishes / toilet paper?

No. Our cottages are fully equipped. You only need to bring your groceries and your personal belongings. One bath towel and a face cloth are supplied per person for the stay. Please note that a majority of our cottages have a dishwasher. However, only a few of them have a washer-dryer. Laundry detergent is not included.

Do we need to bring outdoor chairs?

Most cottages are equipped with enough outdoor chairs to accommodate the maximum capacity of the cottage. However, as a precaution, we suggest that you bring some additional camping chairs in order to insure everyone’s comfort and to enjoy the firecamp!

Can we swim in the lakes?

Yes, swimming is authorized, but it is without surveillance.

Do your cottages offer boats?

Some cottages offer their own boat, such as a paddle boat, a kayak, a canoe or a row boat. For cottages that do not offer a boat, you can rent some per hour or per day, either on the Lac des Loutres, or on the Sainte-Anne River. You can stop by the reception offirce in order to make your boat rental.

Can we fish?

Yes! Two options are offered:

1. On the Lac des Loutres: family fishing right, sold at the reception office

2. On the Sainte-Anne river: provincial fishing license mandatory, sold in participating shops (Pro-Nature, Canadian Tire, etc.)

Is there a BBQ at the cottage?

Yes. Moreover, cooking utensils and propane are supplied for the duration of your stay.

Are firewood and kindling included?

We offer a pack of firewood, along with a pack of kindling upon your arrival. If you need more during your stay, it is possible to buy some at the reception office.

Are your cottages non-smoking?

Yes, it is strictly forbidden to smoke in the cottages. A fine will be charged if this is not respected.

When can we check-in?

From 4PM. You can arrive earlier to fully enjoy our outdoor activities if you wish. However, the cottage key will be given at 4PM. Check-out is at 12AM.

Can we bring our pet?

Dogs are accepted in certain cottages. Extra fees will be applied.

Fees are of 20$ + taxes per night per animal, up to 100$ + taxes per animal for a stay of 5 or more nights.

Only a minority of cottages accept cats.

Please mention if you’ll bring a pet upon reservation.

We are a group, can we stay in your village?

Yes, of course! Whether it is for a group of friends, family or corporate group. Alike families and couples, groups must respect the village’s rules with respect to noise, security and neighbourhood.

Is there internet access/or cellphone reception?

In most cottages, wifi is accessible and free.

In cottages where the wifi is not provided, you can come by the reception office to connect to our internet wifi network.

Cellphones do not have great reception in our village. However, every cottage has its own private phone. You can therefore receive phone calls and make local phone calls free of charge.

Where are you located?

Here is our address:

325 rang Saint-Jacques

Sainte-Christine d’Auvergne, Québec

G0A 1A0

We are located in the beautiful region of Porneuf, about 45 minutes from Quebec City, 1 hour from Trois-Rivières, and about 2:30 hours from Montreal.

How do we get to your village?

From Montreal:

Take Highway 40 East and take the exit 254 – St-Marc-des-Carrières.

Turn right on Route Dussault.

Turn right on Bourque Street, and left on Principale Avenue.

Turn right on Route 354.

Turn left at the next flashing light in Ste-Christine d’Auvergne, on Route des Cascades.

Follow rang Saint-Jacques until our office. It will be on your right.

From Quebec City:

Take Highway 40 West and take exit 295 – Sainte-Catherine de la Jacques-Cartier.

Continue on route 367 towards St-Raymond.

Turn left onto St-Joseph street.

Turn right onto St-Jacques Avenue.

Follow route 367 for 5.5 km.

Turn left on Rang-St-Jacques.

Continue on Rang St-Jacques and our reception office will be on your left.

This post is also available in: French